Project Manager (remote)

Just posted today!

Job Description-Project Manager (Remote)                   

At Presidio, we think, architect, implement and support the practical reality of IT every day.  We bring together the best minds in the industry to deliver IT excellence and support the answers to our clients’ IT challenges.  As one of the largest IT-as-a-Service solution providers in the U.S., we combine experience and stability with regional expertise and the unique ability to cover local and global business needs. For more information about Presidio visit our website at www.presidio.com or follow us on Twitter @Presidio.

We have an exciting opportunity for a Project Manager to join our Contact Center Team. (Remote position)

We are looking for a Project Manager with 3+ years of experience in delivering complex contact center projects.

Responsibilities:

• The project manager will be leading complex multi-technology projects, leading multiple teams, and communicate with technical and business stake holders.
• This role is also in charge of defining objectives, creating plans to achieve objectives, tracking progress against objectives and budgets, driving execution of the projects.
• The project manager provides overall coordination, status reporting, and stability of project-oriented work efforts.
• Project Manager establishes new and improves existing project management processes and methodologies.

Required Experience

Minimum Requirements:

• Active PMP certification
• Working knowledge of Microsoft Project.
• Experience with Cisco Unified Contact Center is a plus.     

 If you are interested in joining a leader in the technology industry, please submit your resume and be prepared to provide an example of recent WBS for contact center project.

Reservations Rep - Home-Based - MIA

Must live within a seventy-five (75) mile radius of the Miami International Airport. 

Reservations Representatives sell American Airlines service to prospective customers by answering incoming calls and assisting customers in reaching satisfactory solutions to their travel-related needs. They apply sales techniques while providing schedules, fare and flight information to our customers in a manner that meets the standards of high customer service as outlined in training and the call handling guidelines. 

This position allows you to work from your home office and requires you to remain at your workstation for extended periods of time. American Airlines is a 24-hour operation. Schedules will likely include weekends, holidays, day and evening shifts, and could vary throughout the year. 

Candidates must attend an initial nine (9) week training class and will be required to train from the American Airlines Miami International Airport Cargo facility. The cargo facility is located at: 

6150 NW 17th Street, Building 714 
Miami, FL 33126 

• We are currently hiring full-time positions only
• This position starts at an hourly rate of $10.33
• Upon successful completion of a six-month probationary period, employees would earn a rate of $10.80 per hour with a current maximum of $17.00 per hour
• One (1) week paid, one (1) week unpaid vacation after one (1) full year of employment with additional unpaid weeks accrued based upon seniority
• This position offers a high deductible medical plan with a health savings account feature, dental, vision and other optional benefits
• American Airlines employee travel privileges apply
• Matching 401K available after one (1) year of service
• Must be at least 18 years of age
• High school diploma or GED required
• Ability to work a variety of shifts, including p.m. shifts, weekends and holidays assigned by seniority according to operational needs, and overtime as required

Interviews will begin as early as August 2015. If offered an interview and are successful, candidates will come to the Miami International Airport Cargo Facility for the second phase of the interview process. This phase requires the candidates to take and pass a city code assessment, as well as a face-to-face panel interview, to continue with the hiring process. The city code assessment and follow-up interview will take place August 2015. 

Candidates must be available to begin employment and attend a training class as early as September 2015. 

• Must live within a seventy-five (75) mile radius of the Miami International Airport.
• Required to provide at your own expense:

• A separate, dedicated area within the home in which to work including a workstation that is ergonomically sound
• Subscribe to and maintain a high-speed internet connection such as DSL, broadband cable or fiber optic with a minimum subscribed downstream/upstream connection speed of 2MB/1MB or higher
• All equipment including computer, monitor, keyboard, mouse, surge protector, (a USB headset will be provided)
• Have and maintain properly located smoke detectors, satisfactory lighting and a grounded electrical outlet
• You will be required to provide and maintain your own computer
• Have and maintain a dedicated phone line. No cellular service allowed and some VoIP services are not allowed

• Must have reliable transportation to attend training and business meetings
• Ability to perform duties while remaining at a workstation for extended periods of time
• Employees are expected to work as scheduled and in accordance with the American Airlines Attendance policy
• Ability to concentrate on details and handle multiple tasks with accuracy while providing outstanding customer service
• Self-disciplined and accountable for performing job functions with minimal supervision
• Resourceful and skilled in problem-solving and be able to handle difficult situations
• Previous Reservations or Customer Service experience in a call-center environment is desired, but not required

* Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.

Apply here: http://careers.aa.com/en/ac/jobpost/19967?media=IDC

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Work at home for Anthem!

Do you have experience in healthcare, data analysis or business office?  Anthem Health (Blue Cross Blue Shield)  is hiring at home employees in a variety of categories from medical and reporting to social work and fraud dept positions.  While some of the openings are nationwide, some are specific to cities or regions, so be sure to take a look at the entire list and see if there is something that works for you!  Here is a small sampling of some of the open positions:

RN Nurse Case Mgr I, II, or Sr IHM - NICU/Transplant - Telecommute or On Site - 105766 Albany, NY, USA Medical

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