Company Hiring Work at Home Agents!!!

I have a new posting to share and they are hiring U.S. based  Work at Home Agents! Below is just one of the postings. There are openings that range from setting up service repair, checking technician availability and more to placing and tracking orders, taking scripted calls!

Job Category: Work at Home Agents

Location: United States-Virtual-Virtual-Work at Home

Posted Date: 3/12/2018

We are looking for self-starting, enthusiastic agents to join our work at home team!

Assist consumers and customers in setting up service repair for their appliances, check availability of technicians and make appointments for service calls. Provide consumer education to save in-warranty and service contract calls and negotiating and implementing concessions that are in the best interest of the customer and consumer. Utilizing selling techniques and CBR (case base reasoning) to retain and increase the out of warranty business.   Requires the ability to analyze data and determine appropriate transfer/processing.  Requires in depth knowledge of GEA products plus complete skills. Agents on this project are required to demonstrate exceptional customer service and service calls with patience and empathy.  Hours of Operation are Mon - Fri, 6:00am – 9:00pm (CST), and Saturday 7:00 am – 7 pm (CST)  - Sunday 7:00 am - 5:00 pm (CST). Training is paid minimum wage for your local area and call taking is $8.00 an hour or minimum wage for your local area, whichever one is higher.

 

Agents must be able to commit to working 15 hours per week on average.

 

Join the talent network, chat to find out kore about applying or just view the openings here. 

Take control of your life and schedule!

Got this in the inbox today and have to share! Visit the site and register for a free account today to learn more! 

“Are you tired of working for the weekend? Find professional freedom and flexibility in a remote job that will allow you to assert more control over your schedule.

Today's Employer Alert is live and filled with 21 remote job openings from 14 Companies Hiring Paralegals, Virtual Assistants, Programmers and More! Every job posting mentioned in today's blog post was sent to us directly by a Virtual Vocations Employer Partner.

Employer Partners are remote companies who hire professionals to telecommute at least 20 percent of the time. These employers reach out to us directly to post their latest job leads because they know Virtual Vocations members represent a highly qualified pool of job applicants.

The employer postings we've highlighted feature currently available jobs for paralegals, tutors, programmers, salespeople, marketers, social media managers, researchers, tutors, transcribers, and more. They also cover a wide range of locations. In fact, the majority of these job openings allow applicants from any U.S. location. or multiple states.

Jump-start your weekend by reviewing the lastest job postings from companies who want to hear from you!

Have a great weekend,

Laura & the Virtual Vocations' Team

*Editor’s Note: The remote jobs highlighted in today’s Employer Alert remain available in the Virtual Vocations Database as of Friday, March 9, 2018. Remember, telecommuting job leads like these from companies hiring today will fill quickly. We suggest applying within 48 hours to the job postings of interest to you.”

Company hiring in 35 states!

Work at Home-Sales & Service Rep

Location: follow link to see all of the states hiring 

Job Type: Contact Center Operations(Note: We are hiring from the entire state, not just one city or region.)

Your future is calling….Answer Now.

We’re Convergys, a leader in customer management.  We make our clients’ (Fortune 500 companies) interactions with their customers smarter, more effective, and more profitable.  We’d like to have the exact same effect on your career.

Exactly what do we do?  We provide excellent customer service on behalf of our clients.  Instead of working in a traditional call center environment, our Convergys Anywhere program hires sales & service agents who work from home.  For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Convergys home based customer service & sales agent – answering that call on behalf of one of our clients.  These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.  

Why Convergys Anywhere?

We offer paid training and employee benefits too!  You can save a lot of money and time, and often times have less stress, when you work from home.  There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.

Where Are We Hiring? 

We are currently hiring in 35 states (see full list of locations on our website).

If you are not physically residing in Alabama, please do not apply to this requisition.  Please visit our website and apply to the appropriate state requisiti

We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.

Minimum Requirements/Additional Info:

High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). 

• We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. 
• Your monitor will need to be 17” – minimum (capable of 1024 x 768).  A flat panel display is highly recommended, televisions cannot be used as monitors. (External monitors are permitted for laptops with less than 17” screen) 
• A quiet, distraction-free, location in your home to work. 
• A telephone (landline or cell) is required for part of your training and team calls.  This phone is not used receive your incoming work calls; your Internet connection is used for that. 
• An approved headset and flash drive will be required before you start working with us.  They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. 
• A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. 
• We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.
• We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. 
• Schedules vary and will be discussed during the interview. 
• Great benefit options include: medical, dental & vision benefits, 401K, and tuition reimbursement.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. 

See all areas with openings here!

245 Openings Nationally!

Work From Home Reservation Sales Representative 

Do you have a passion for sales and like having ownership of the customer experience? Are you searching for an outstanding opportunity with an established, reputable company and industry leader? One which offers a positive work environment, a great work/life balance and, on top of it all, one that financially rewards you for winning over and exceeding the expectations of your customers? If so, then consider a career as a Reservation Sales Representative with Enterprise Holdings!

Enterprise Holdings is the parent company of multi-billion dollar brands Enterprise Rent-A-Car, Alamo Rent-A-Car, and National Car Rental. We are looking to add outgoing, sales-minded experts, who can utilize effective selling techniques to turn customer calls into confirmed reservations, all while providing the highest level of service for which we’re known! Our ideal representatives are able to successfully follow a sales strategy; they listen and communicate effectively with a wide range of callers; they don’t hesitate to close the sale, and they input detailed information into the appropriate reservation system accurately and efficiently.

We work hard and reward hard work! We offer a competitive commission structure on top of our hourly pay of $12.85/hour for employees who meet monthly sales goals. What can you expect? The average representative in this role earns $250/month commission pay, with our top performing agents earning $800+/month!

Schedule Requirements: To best serve the needs of our customers, our Reservation Sales team is available until 10:00pm. Being able to work an assigned schedule that falls within our operating hours is required and expected. Schedule start times begin between 11am-1:30pm.  They include working weekends and do not rotate week-to-week.  All schedules are full-time and require working 40 hours a week. Once a scheduled is assigned it is not negotiable upon completion of training.

Responsibilities

• Sales Representatives must be able to handle 80-100 incoming calls per day and talk with potential customers across multiple states and time zones

• Efficiently guide conversations and apply sales techniques to convert calls into reservations

• Provide excellent customer service to customers

• Maintain a courteous and pleasant demeanor while speaking with external and internal customers

• Strive to exceed sales targets – take appropriate steps to meet monthly personal and department sales goals (based on bookings, revenue, etc.)

• Provide timely and accurate information reflecting a customer-oriented image for the company

• Seek to improve job performance through self-assessment, skill development, training and goal setting

• Follow sales techniques to maximize revenue

• Handle multiple tasks (i.e., talking with customers while accessing information in a computer)

• Maintain, at a minimum, target levels of productivity and performance

• Locate and interpret complex information from a number of databases

• Adapt to the needs of individual callers

• Accept repetitive work tasks performed in a confined work area

• Maintain a regular and reliable level of attendance and punctuality

• Perform miscellaneous job-related duties as assigned

Qualifications

• Must currently live in the state you are applying to work in

• Must currently live in the city of posting or the immediate surrounding area (applicants not in the surrounding area will not be considered)

• One year sales experience in a performance/commission-based or metric-driven environment

• Minimum of six months customer service experience

• Call center experience preferred

• Work-related experience working on a personal computer (PC), navigating through multiple computer systems and screens

• Permanent residence with a defined working space that is clean, ventilated, quiet, and free of distractions

• Ability to participate and complete mandatory training for 3 weeks M-F from 9-5:30pm CST

• Ability to complete I-9 work authorization paperwork in person

• Must be willing to work a full time schedule (40 hours/week). See posts for your area to learn the required days and times for scheduling.

• Must be willing to accept a starting pay of $12.85/hour

• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

• Must be at least 18 years old

Technical Qualifications:

• Must have a computer/PC (No MACs) with compatible OS versions: Windows 7, 8, 8.1, or Windows 10

• Must have a computer USB headset with microphone

• Must have a separate modem

• Must have a router with gigabit speed connection via Ethernet cable

• Must have high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless)

• Minimum upload speed of 2mbps

• Minimum download speed of 5mbps

• Use of wireless and WiFi “air cards” is prohibited

*Applicants must meet all technical qualifications at the time of application.

Qualified candidates must also possess the following:

• Exceptional communication both verbal and written; a good telephone voice, proper English usage, and the ability to “project” oneself over the phone are necessary

• Knowledge and understanding of company’s principles, policies, procedures and standards

• Ability to apply experience based knowledge and leadership skills toward organizational goals

• Strong sense of initiative, requiring little direct supervision

• Ability to maintain confidential information

• Strong time management and organizational skills

• Comfortable working independently or in a team

• Ability to exercise sound judgment to make decisions toward the objective of satisfying all brands

• Problem solving skills required

• Ability to work with difficult customers in difficult situations

• Strong technical aptitude with the ability to self-troubleshoot

*You will be shipped a headset and key fob to the address provided on your application. Equipment may arrive separately.

*Please be sure to verify that your mailing address in our system is an address where you can receive equipment, ensuring there are not delays in receiving your equipment. Make sure you add the apartment number (if any). PO Boxes are not supported and we must have a physical address for you to receive your equipment.

*Enterprise reserves the right to verify that your PC meets or exceeds these requirements.

Apply here