Remote, email based Customer Service

Remote, email based Customer Service for Weebly.com

Location: San Francisco, CADepartment: Weebly, Inc.

Type: ContractedMin. Experience: Entry Level

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** YOU MUST HAVE AN EXCELLENT UNDERSTANDING OF WEB TECHNOLOGIES AND BE FAMILIAR WITH BUILDING WEBSITES.  PLEASE DON'T APPLY UNLESS YOU HAVE THESE SKILLS. **

We are looking for a qualified individual to telecommute / work remotely as a member of the Weebly.com customer service team.
Your primary responsibility would be to provide email-based replies to customer requests for help using the Weebly.com service.  Your writing style must be crisp, clear and professional.
This is a part time position, expected to require 20-25 hours of time per week.  The actual hours worked are flexible.
Compensation is $17 / hour.

Qualifications:

• Self motivated
• Efficient
• Have 1-2 years of prior experience providing written customer support
• Possess excellent communication skills
• Have a strong interest in technology / knowledge of the Internet industry
• Knowledge of HTML & CSS (desired)
• Own a reasonably powerful computer with large monitors (dual monitors recommended for efficiency)

We are a small, fun and agile team, and your opinions on new product & marketing ideas for Weebly will be valued by the whole team. Your work to ensure customer satisfaction will directly impact millions of people.

About Weebly:
Weebly is a simple, free and easy to use service that allows anyone to create their own website, blog, store or online presence in minutes. In October, over 30 million people visited a Weebly website, and we currently have over 5 million registered users and are growing rapidly.
Weebly launched in November 2006. Since then, we have been covered by:

• Newsweek
• Time (50 best websites of 2007)
• The Wall Street Journal
• The BBC
• and more

Be a Guide or Topic Writer for a search engine

About.com needs you!

An innovative publishing platform

About.com has spent years maturing a publishing platform that allows writers to focus on writing while providing them a foundation with an established audience and the means to grow that audience. About.com's platform provides the systems necessary to build and run a site for the network and metrics to analyze traffic and trends.

Audience reach

Established in 1996, About.com has served billions of page views to millions of readers. About.com helps users by providing content that answers, educates, and inspires. On average, About.com reaches 67 million unique visitors per month just in the United States. More information about our demographics can be found in our media kit.

A community of experts

93% of our readers consider Guides and Topic Writers to be knowledgeable and trustworthy. 90% of our readers are specifically looking for information and advice, and 97% of About.com's audience relies on experts.

Be a Guide

Guides typically cover topic areas that require ongoing content production and updating as well as strong research skills and deep knowledge of the topic. Guides can promote their content through About branded newsletters and blogs, and retain the copyright to their articles.

Be a Topic Writer

Topic Writers are very similar to Guides and focus on niche topics that require strong research skills and deep knowledge of the topic. These narrower topics, however, may not require content production beyond a certain limited time frame (typically six months is the minimum). Topic Writers may, in addition, leverage their own, established readership and community to promote their About.com content.

Greeting Card Writer

Hi everyone! I wanted to share another writing option, that isn't your run o the mill opportunity.
Via the Blue Mountain Arts site:
Blue Mountain Arts is interested in reviewing poetry and writings that would be appropriate for our greeting cards.
WHAT WE ARE LOOKING FOR: Contemporary prose or poetry written from personal experience that reflects the thoughts and feelings people today want to communicate to one another, but don't always know how to put into words. Because our cards capture genuine emotions on topics such as love, friendship, family, missing you, and other real-life subjects, we suggest that you have a friend, relative, or someone else in your life in mind as you write. Writings on special occasions (birthday, anniversary, congratulations, etc.), as well as the challenges, difficulties, and aspirations of life are also considered. It's a good idea to familiarize yourself with our products prior to submitting material, but don't study them too hard. We are looking for new, original, and creative writings that do not sound like anything we have already published.

Read the rest of the guidelines at Blue Mountain Arts.

Contract Resume Writer

I try and reserve Fridays specifically for those who want to pursue writing from home so in keeping in line with that, I wanted to share a different kind o writing opportunity. A Contracted Resume Writer for CareerBuilder! This opportunity is for those in The Chicago, Il area, but more writing opps for other areas to come throughout the day.

Job Description

**This is a contract position**

The role of the CareerBuilder cbResume Writer is to work as a contracted writer developing Resumes, Cover Letters, Thank You Letters, and Reference sheets for a wide range of individuals and occupations.  Often times tasked with providing guidance to clients needing to know what to include and exclude from their final resume.  Work from home position communicating through the cbResume portal developing resumes for individuals ranging from Entry Level, Professional, and Executive levels.

 Major Responsibilities/Activities:

• Writing Resumes, Cover Letters, Thank You Letters, and Reference sheets for cbResume customers
• Consistently responding in a timely and professional fashion to client questions, comments, and concerns regarding the development of their resume and/or professional documents
• Ability to effectively communicate without actual conversations, working with clients through a written “revisions" process
• Responsible for managing a queue of clients and being able to reliably meet timeline and quality expectations set forth

Job Requirements

• Undergraduate Degree
• Excellent writing skills and grammatical proficiency
• Own computer with MS Word with working knowledge of MS Word and ASCII text programs
• Reliable & consistently able to stay on schedule
• Attention to detail is a must – there is no such thing as a “small" mistake on a resume!
• Interested in helping individuals

 Additional Knowledge, Skills and Abilities:

• CPRW certified or past experience writing resumes is preferred but not a requirement
• Excellent command of the English Language
• Past experience in a hiring role or recruiting position where resumes were involved
• Experience in writing resumes for a wide range of occupations, including Accounting, Finance, Information Technology, Engineering and Federal resumes
• Ability to adapt to basic computer systems and evolving requirements
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