At-Home Insurance Customer Service Specialist

At-Home Insurance Customer Service Specialist (Unlicensed) 

• Date Posted:
  

  6/19/2018

Job Description

Get hired as a TTEC@Home Insurance Customer Service Specialist and earn right at the comfort of your home. Join TTEC... a FlexJobs' 2017 Top 100 companies for remote jobs!

Catch the opportunity... Apply Today



What your day looks like...

• Answer inbound calls (and emails) from customers

• Provide professional assistance to the customers of a well-known insurance provider 

• Answer questions, inquiries and support about products and services

• Gain industry knowledge and transferable experience

• Receive paid training and at-the-ready coaching and support

You receive...
Career development opportunities

• Continuous training and coaching

• Employee Rewards and Employee Discounts

• Fun, dynamic, supportive environment and yes... even though virtual... you are a part of an amazing team

What you need to succeed...

• 3 years customer service experience required

• Insurance experience preferred

• Exceptional communication skills

• Ability to thrive in a fast-paced environment

• A quiet, private place in your home where you can work without background noise

• High school diploma or equivalent

A dedicated telephone is required during employment (landline or cell phone) to ensure that you can be contacted throughout training and employment as needed. A smart phone/device may be needed for this position. Your own Computer with the following technical specifications : https ://workbooth.info/applicants/applicants-faq/
USB headset is required. You will be required to purchase a USB drive from our approved list to access our systems

It takes just a few simple steps to become an At Home Agent :

1. Click the Apply Now button below
2. Complete our short online application and Computer Requirements Check, followed by interactive assessments
3. Check your email for more information and next steps!

TTEC has a 30-year history of hiring great people just like you!  In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily.  Making a positive impact in our communities is at the core of our culture. TTEC employees around the world have a chance to get involved and make a difference.


Please note that  this role is not open in AK, AZ, CA, CO, CT, HI, KY, MA, ME, MD, NJ, NV, NY, OH, OR, RI, VT, WA, WI, Washington DC, Chicago IL or the Virgin Islands.

APPLY HERE


Keywords : Customer Care, Customer Service, CSR, At Home, Work Remote





As a TTEC@Home Insurance Customer Experience Representative, you create delighted customer experiences, you receive a sense of satisfaction in a job well-done all from the comfort of your own home.  Ditch the commute and join our At Home Insurance Customer Experience Specialist team!




TTEC requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Work from Home Agent Openings

About Sitel Work@Home Solutions

Sitel Work@Home Solutions™ is a virtual employee-based team supporting global fortune 500 companies in the insurance, retail (clothing, toy) travel & leisure, sport and telecommuting industries, just to name a few.

Sitel believes that great customer experiences are powered by people who love what they do and were they work.  Our culture is one that invests in the growth and development of our human capital – you.

 We hope you’ll consider joining the Sitel Work@Home Solutions™ team!

About Us

As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall. Visit www.sitel.com to learn more.

Qualifications

• Prior customer service experience

• Sales experience

• Prefers working in virtual self-management/self- motivated environment

• Excellent verbal and listening skills

• Professional and articulate voice

• Home office that is noise & distraction free

• Ability to provide superior customer service while navigating multiple systems including the use of chat to ask and receive internal support

• Excels working in a fast paced environment with evolving business needs

Technical Requirements

Computing Minimum Specifications:

• Desktop or Laptop (Apple/Mac, Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebook, & Android systems are NOT compatible)
• Operation system – Windows 7, Windows 8, and Windows 10
• All peripherals must be wired (Wireless Keyboard, Mouse, or Headset are NOT allowed)
• A separate 19” Monitor with 1280×1024 minimum resolution (this does not include monitors associated with an All-In-One or AIO unit)
• * Anti-Virus – Windows Defender or Microsoft Essentials 

For Windows Systems

• RAM – Required 4 GB for Windows 7, Windows 8 & Windows 10
• Processor Speed – Dual Core 2 Ghz or better
• Free Space – 20 GB
• 2 available USB ports

Internet – Minimum Specifications:

• Internet speed –  download speed 3.0 MB; upload speed 1.5MB
• ISP must be highly stable with no packet loss and latency under 100ms
• DSL or Broadband Required  – WiFi, WiMax, Satellite, dial-up, and/or Hotspots are NOT allowed
• Home Router with wired link to PC

Sitel requires Internet not be used for non-work related purpose during working hours; including media streaming, ripping, gaming, or other web usage by other members of household that may negatively impact your networks performance.

Other Technical Requirements:

Approved USB Headset

Plantronics - Blackwire Corded Headset

C300 (C310 and C320),

C420, C435,

C600 (C610 and C620),

C700 (C710 and C720

What we offer

• Unique opportunity to work from the comfort of your own home while earning a regular hourly paycheck
• Paid training
• Set schedules – majority of shifts are 31-40 hours/week with other opportunities available

• Career advancement opportunities, 70% of our leaderships roles come from internal promotions
• Medical and dental benefits for full-time employees
• 401(K) Retirement Match
• Opportunities to earn additional income through incentive opportunities
• Vacation and holiday pay
• Employee discounts with Sitel’s many major brand-name partners
• World class virtual team / coaching work environment

Education

High school diploma or equivalent

Job Segment: Telecom, Telecommunications, Network, Technology, Customer Service

View all openings and apply HERE (type work at home in the keyword search to bring up at home openings).

Work from home Footage Reviewer

Work From Home Footage Reviewer, (USA, Central)

at Shutterstock (View all jobs)

Austin, Texas

Headquartered in New York, Shutterstock is an innovative e-commerce company and a leading provider of royalty-free videos, photos, and illustrations. With over 70 million images and videos, Shutterstock sources content from a contributor community of thousands of photographers, videographers, artists and illustrators from around the world. We consider our contributor community, supply chain and operational capability to be among our greatest assets.

We are hiring Footage Reviewers located in the USA to evaluate clips for their overall quality, technical execution, commercial suitability, and adherence to our image acceptance standards.

This is a freelance work-from-home position using the reviewer's own equipment and based around the reviewers available schedule.
Responsibilities:

• Efficiently evaluate and approve clips based on defined acceptance standards.
• Operate as an authority for technical standards, trademark exceptions, fraud detection, copyright and release requirements; review clips for adherence to content standards and suitability for inclusion in our commercial footage catalog.
• Perform exceptionable and consistent clip evaluations in a high volume, fast-paced, and super detail-oriented manner.
• Apply metadata standards, with light metadata editing and a keen eye for keyword and title relevance to drive accurate search engine results.
• Provide consistent, objective, efficient, concise and accurate feedback to contributors.

Requirements:

• Mandatory: Domain expertise and passionate enthusiasm for video production with 2+ years of professional film or video production experience, preferably as a videographer, contributor to stock agencies, editor, or researcher.
• Must have high-speed wired broadband Internet access [at least 100mbps download speed to test: http://www.speedtest.net/], own a PC or Mac, and own a sufficient and accurate color display for viewing HD and UHD video.
• Adept at non-linear editing and metadata evaluation, along with a basic foundation of best practices in post-production processes.
• Understanding of evolving videography industry trends, styles, and commercial value.
• Comfortable and enthusiastic about making many detailed judgments repetitively.
• Highly organized, super analytical and extremely detail-oriented.
• Strong command of English; ability to read/write and participate in operations and business meetings.

Software: Knowledge of video editing software (Adobe Premiere Pro, Final Cut Pro, or Avid
Media Composer), Google Docs and Microsoft Office Suite.
Equal Opportunity Employer, M/F/D/V

Click Here to apply 

Virtual positions in travel

Interested in helping corporate clients with travel arrangements? A variety of virtual jobs are open now with Frosch! Below are just few of the virtual openings available at Frosch,

7-On / 7-Off White Glove After-Hours Travel Consultant (Virtual)

FROSCH has a great opportunity for an experienced travel consultant with stellar customer service skills to join our White Glove After-Hours team.

As a White Glove Travel Consultant, you will be responsible for managing the travel reservations of multiple VIP corporate clients from their initial request to completion. This includes coordinating all elements of travel; airline, hotel, car rental, and other miscellaneous needs.

Shifts for this position rotate with 7 days on and 7 days off and will range between the hours 6:00 PM or 6:30 PM CST to 3:00 AM and 8:00 AM-8:00 PM CST Saturday through Sunday.  Holiday shifts are required.

After-Hours Travel Consultant (Virtual)

FROSCH is looking for full-time After-Hours Travel Consultants to join our growing company. If you thrive in a fast paced work environment and have excellent customer service skills we want to hear from you!

In this virtual role, you will provide remote assistance during evenings, weekends and holidays. Schedules vary based on shift selection.

As an After-Hours Travel Consultant, you will be responsible for assisting travelers with new reservations, changes and problems that arise during travel while being consultative and adhering to the traveler’s company travel policies.

Group Travel Coordinator (Virtual – East Coast)

FROSCH has a terrific opportunity for a Dedicated Group Travel Coordinator to join our Account Management team. In this position you will serve as a dedicated point of contact for a high profile FROSCH client and their meeting and events team. If you are one to always strive for excellence and understand the importance of exceeding a client’s expectation this is an opportunity for you. A background in group travel is highly preferred.