Bilingual Customer Service Representative-work from home

Bilingual (Spanish/English) Customer Service Representative - Part Time Work From Home

• Synchrony Financial
• Phoenix, AZ

Posted 1 day ago

Of course you're a team player. Of course you're good on the phone, computer and calculator. But this role goes beyond the obvious. We need you to:
- Be the main point of contact for both English speaking and Spanish speaking customers who are looking for answers regarding their healthcare and retail credit cards.
- Discuss payment options and educate our customers on our various promotional plans.
- Answer inbound calls from customers regarding their credit card inquires. 
- Resolve credit inquiries on new accounts. 
- Achieve the highest level of customer satisfaction through one call resolution.  
- Maintain and improve customer/client relations 
- Consistently improve overall activation and retention of cardholders.

Please note that candidates for this role will not be eligible for transfers internally to other Synchrony Financial / GE businesses.

This Work at Home position is ideally suited for candidates seeking long-term, part-time employment with one of the world s largest and most respected companies.

This is a PART-TIME position, working 19.5 hours or less a week, with limited benefits.

This position requires at least 6 months of previous general Customer Service experience or equivalent military experience. This position also requires all applicants to live within 65 miles of our Tempe facility.

Please note, the initial application process may take approximately 60 minutes to complete. This will include collection of your contact information, questions regarding your eligibility for the opening, and an online assessment.

 

Apply here: Bilingual Customer Service 

Work at home for HSN

The Home Shopping Network is hiring Sales & Service reps! 

The Customer Service Representative is a front line service professional and brand representative for HSN. By establishing meaningful connections and confidently driving to accurate and appropriate resolutions to problems with customers’ orders, accounts, or other aspects of the customer experience, the Customer Service Representative builds customer loyalty and increases brand value with each and every phone interaction. 

A Day in the Life 

• Field inbound Customer Service and HSN.Com support calls with potential for extended periods of high volume 
  
• Take sales calls and offer required upsells – making compelling offers, presenting appropriate alternatives when necessary, and asking for the sale 
  
• Demonstrate passion and enthusiasm for customer care excellence, maintaining focus and positivity while resolving challenging or complex problems 
  
• Apply active listening skills, interject and paraphrase appropriately to best understand the customer’s needs and wants 
  
• Make confident decisions and take meaningful and appropriate action using available tools and resources according to SOPs 
  
• Troubleshoot problems encountered within the customer digital self-service experience 
  
• Take personal initiative to achieve goals and objectives 
  
• Meet all key performance Indicators - Quality, Average Handle Time and Schedule Compliance 
  
• Other related job duties as assigned

Keys to Success 

At HSN, if you are Agile, Innovative, Pioneering, Dynamic, Boundaryless, Passionate, Customer-Centric, Collaborative, and Results-Focused, you will love it here! 

Must Haves 

• Must have a high school diploma or GED equivalent 
  
• Previous experience in sales or customer service 
  
• Strong PC skills to include: Internet, Microsoft Windows and Outlook 
  
• Strong organizational, detail orientation and follow through skills 
  
• Strong communication skills and a desire to make customers happy 
  
• Ability to connect with the customer and bring excitement to the call

Why HSN 

HSN’s unique blend of Retail, Television and eCommerce create a one-of-a-kind working environment. Our employees enjoy a competitive benefit program including health and retirement plans, merchandise discounts, volunteer days, and more. We encourage growth and development across the company. Most importantly, we have fun. Follow HSN Careers on Facebook, Twitter and LinkedIn. www.hsn.com/careers 
To learn more, visit http://jobs.hsn.com/search/work-home/ASCategory/-1/ASPostedDate/-1/ASCountry/-1/ASState/-1/ASCity/-1/ASLocation/-1/ASCompanyName/-1/ASCustom1/-1/ASCustom2/-1/ASCustom3/-1/ASCustom4/-1/ASCustom5/-1/ASIsRadius/false/ASCityStateZipcode/-1/ASDistance/-1/ASLatitude/-1/ASLongitude/-1/ASDistanceType/-1

About HSNi 

HSN, Inc. (Nasdaq: HSNI) is a $3.4 billion interactive multichannel retailer with strong direct-to consumer expertise among its two operating segments, HSN and Cornerstone. HSNi offers innovative, differentiated retail experiences on TV, online, via mobile devices, in catalogs, and in brick and mortar stores. HSN, a leading interactive multichannel retailer which offers a curated assortment of exclusive products combined with top brand names, now reaches 95 million homes (24 hours a day, seven days a week, live 364 days a year). Cornerstone comprises leading home and apparel lifestyle brands including Ballard Designs®, Chasing Fireflies®, Frontgate®, Garnet Hill®, Grandin Road®, Improvements® and TravelSmith®. Cornerstone distributes approximately 320 million catalogs annually, operates eight separate digital sales sites and operates 11 retail and outlet stores. 

Work at home for Sitel!

Do you have a home office environment allowing you to work free from distractions and interruptions during your shift. Sitel Work@Home Solutions™ is looking for qualified candidates to join our team of associates. We hire talented people who share our passion for providing exceptional customer service.
Locations The states that we hire for are: Alabama, Arizona, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.
Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product trouble shooting. Our clients come from various industries such as financial services, telecommunications, retail, hospitality, and health care. The Sitel Work@Home Solutions™ team is vital to our company’s service offerings. As a member of this team of dedicated professionals, you will build a career working for a global leader and enjoy the benefits of working from home.
Benefits Paid professional training attended from the comfort of your home Medical and dental benefits for full-time employees 401(K) Hourly based pay with possible incentive opportunities Vacation and holiday pay Paid through direct deposit or total pay card (debit card) Hired as an employee rather than independent contractor Full and part-time shifts available Employee discounts with Sitel’s many major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers and mobile communication companies. - See more at: http://www.sitel.com/careers/work-home/workhome-agent-job-description/#sthash.KegzZBkZ.dpuf -

Concierge-City Specialist opportunities available NOW!!

U.S. Home-based Opportunities- must live within commutable distance from city listed

• Concierge- City Specialist (Chicago)
• Concierge- City Specialist (Dallas)
• Concierge- City Specialist (Las Vegas)
• Concierge- City Specialist (Los Angeles)
• Concierge- City Specialist (Orlando)

This is a home-based position.

 

See yourself as the expert among your peers.
See yourself building relationships with key players in the restaurant and hospitality world.
See yourself delivering exceptional service, without exception.
See yourself as a City Specialist at Aspire Lifestyles.

Aspire Lifestyles provides white glove service to the world’s most prestigious brands and delivers memorable brand experiences. Whether securing a spot in a globally popular restaurant, obtaining tickets to a sold-out event, or providing creative suggestions for a marriage proposal, Aspire concierges become our members’ most trusted lifestyle resource in the world, all around the world.

As a City Specialist, you will respond to customer requests which come in via phone, e-mail and chat, and provide personalized solutions within specific timeframes. While your work will tend to be focused on a specialized category or destination, requests can range across categories. You will also help cultivate partner relationships in vertical industries which are central to providing the access customers expect from a concierge service. 

Our Concierge Team has a wealth of resources at their disposal (e.g. team members, curated content, industry partners, and proprietary knowledge system), and as a City Specialist, you will provide them a virtual experience and contacts in your city that create the “insider experience” our members are looking for.

As a City Specialist, you must be:

• A specialist in two or more of the areas below:
  • First Hand City Knowledge of local events and ability to spot trends in all Cities
  • Two years’ experience working directly with restaurants in key destinations, and the ability to make contacts in all destinations
  • Two years’ experience making travel reservations as either a Travel Agent, or Concierge and have key contacts in the Travel Business
  • Five years direct experience working with customers in a luxury environment
• Able to use web-based and/or computer-based programs to assist customers, enter pertinent customer data, and process required information; 
• Able to type at least 35 words per minute;
• Able to build relationships with key businesses.
• Highly resourceful, strong investigative nature and knowledge of various market offerings;
• Outstanding customer satisfaction and follow through skills; understanding the highest levels of customer service;
• Polite, friendly and knowledgeable phone demeanor;
• Highly adaptable, self-motivated and self-disciplined;
• Able to learn and work independently as well as in a team environment;
• Detail oriented with focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellence;
• Able to thrive in a performance-based environment.

You must have the following experience:

• 5+ years related customer service or hospitality experience required.
• 3-8 years concierge experience preferred.
• Travel agency experience or previous international travel experience preferred.

You are qualified for this position if you have:

• A high school diploma or equivalent required; 
• Some college required.  Degree preferred;
• Strong local knowledge of restaurants, hotels, clubs, etc. and established connections with key players;
• Strong computer and internet skills.  Able to learn quickly in a technical environment;
• Working knowledge of Microsoft Office programs;
• Ability to successfully pass a credit, criminal and employment reference security check
• A home office environment that is ergonomically sound, conducive to taking customer calls, quiet and free from distraction;
• Ability to perform work at a workstation for up to 95% while taking client calls.
• A reliable means of transportation for customer meetings and networking.

Since you will be responsible for handling sensitive data, you will need to successfully pass a credit, criminal and employment reference security check if offered employment.

Aspire Lifestyles is proud to be an equal opportunity employer, M/F/D/V.

https://www.aspirelifestyles.com/careers-current-openings

Great people to join our 100% remote team. We are a team of web ninja's! webgeeks.ninja - United States

Ooh look what I just saw! Perfect for any of my web developer, designer and marketer friends!! 

"Hey,

We hiring more people to join our team of remote Developers & Developers. We are also looking for more designers, marketers. If you have other great skills let us know too! 

Who are we? 

At the moment there is 5 of us and we are looking to grow to 15 in the next few weeks. We have way more work than we can handle at the moment and we need people with the following skills to join us a range of skills to join us.
www.webgeeks.ninja - 5 days ago

Customer Service - Part Time - Work from Home

            Posted 2 days ago

As a Customer Service Representative you handle inbound calls from stores and customers regarding all facets of their Credit Card Account. You will also resolve credit inquiries on new accounts and authorize sales on existing accounts. You will have to demonstrate proficiency in multi-functional work processes and have knowledge of all departments and branches including: Collections, Risk/Authorizations and payment processing centers. While in the position, you will make use of problem solving/decision making skills to achieve the highest level of customer satisfaction. In addition, you will maintain and improve customer/client relations while utilizing a PC, telephone and calculator. You will be responsible for the continuous maintenance of customer profiles via PC, as a result of written or verbal requests from customers. Other duties will be performed as assigned. This is a PART-TIME position, working 19.5 hours or less a week, with limited benefits. This position requires at least 6 months of previous general Customer Service experience or equivalent military experience. This position also requires all applicants to live within 65 miles of our Phoenix facility. Please note, the initial application process may take approximately 60 minutes to complete. This will include collection of your contact information, questions regarding your eligibility for the opening, and an online assessment. Please note that candidates for this role will not be eligible for transfers internally to other GE businesses.

Work at home for Xerox

Many of us are familiar with the Xerox company, but they are more than copiers, and they are hiring!

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide.

Lead System Development Analyst *Virtual Role - Can work anywhere in the US* in United States
This position is the lead for a team of technical software analysts. This team is responsible for taking product feature requests for a web-based document workflow product and converting those feature requests to fully fleshed-out technical requirements. These requirements will then be used by software development teams to implement the requested features

Tier 1 Tech Support Agent - Work From Home in            
 Arizona United States
Missouri United States
Michigan United States
Georgia United States
Xerox is looking for candidates who are problem-solvers and amazing with customers! This is a Work from Home position.
Do you have the ability to figure out how technology works and can you multitask across systems and applications? Do you have a passion to analyze and resolve a variety of technical issues, are you interested in supporting the world’s largest manufacturer of smart phones, tablet, MP3 players and other devices? Do you want to work in a fun, creative and casual environment where you can be yourself with a professional edge? If you said yes and want to be the friendly voice to our customers this is the job for you!
 Work at Home Customer Service Representative in Nashville Tennessee United States

We are looking for the “Best of the Best"
WORK AT HOME Customer Service Representative
Walk in Interviews
Monday through Friday
9:00am - 3:00pm
Address: 801 Royal Parkway
Nashville, TN 37214
ASK FOR Marc
Recruiting email:marc.cherry@xerox.com
Inbound Call Center Agents
We are seeking a team of “Do it yourself” customer care agents who are able to work from home. We will train you
in our call center on everything you need to know. Our goal is to deliver an outstanding customer experience to a wide
variety of customers. The work is fun, cutting edge, and constantly changing. If you have a need for success and have a
passion for customer care, don’t hesitate to come in right away!
Successful candidates will be able to demonstrate:
Inbound Call Center Agents -
• Must be 18 years of age or older
• Ability to train and work onsite until productivity allows success at home
• Ability to provide your own cable internet connection
• Possess a minimum of 3 months customer service experience in a call center environment
• Solid work history – 1 plus years of stable work with one company
• Score acceptably on job related testing assessments provided (i.e., data entry, spelling, reading, reading comprehension,
sales aptitude testing and cognitive ability testing, typing 25 WPM)
• Knowledge of computer keyboard and mouse, intermediary internet knowledge required
• Ability to work within specified shift time
• Ability to clearly communicate using good clear, distinct voice
All other duties as assigned
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed,
religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability,
use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any
other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for
employment with Xerox may request such accommodation(s) by sending an e-mail toaccommodations@xerox.com. Virtual Call Center Supervisors - Virtual (At-Home) Experience Preferred in United States
Directs and/or manages all activities associated with Call Center operations, including developing and implementing policies and procedures on systems.
Establishes and implements performance and service standards.
Develops and implements process and/or operational improvements to enhance efficiency and effectiveness of operations.
Ensures productivity meets or exceeds service and quality standards.
Develops departmental budget and controls costs.All other duties as assigned.
Two years of Virtual Call Center Team Lead OR Supervisor experience STRONGLY PREFERRED 
Senior Sales Executive with English, Litigation Services-home based UK (Remote) in United Kingdom
Sales Senior Executive-Xerox Legal Services Home based UK
Requirements

• An undergraduate degree is required, and advanced degree is desirable.
• 5-10 years of demonstrated experience growing and leading a sales organization with sales targets of $2m - $3m/annum or more and track record of significantly growing revenue pipeline inthe litigation or eDiscovery space.
• A track record of achieving aggressive business and sales goals; growing and managing a thriving LS portfolio
• Proven Leadership in account strategy, account planning, relationship strategy
• Strong organizational skills; the ability to create an effective yet practical plan and then implement it; the passion to direct, organize, prioritize, and motivate a team around strategy and vision
• An excellent reputation for partnering with other service providers and practices, including various internal areas.
• An established presence as a strong thought and people leader in the LS marketplace.
• A vision and a passion for using technology-based solutions to enhance operations for clients in a variety of commercial industry verticals.
• An ability to comprehend and address the client's issues from both a business and a technical perspective, and communicating to the client how LS can help address these issues
• Strong customer references; a successful record of managing and enhancing client relationships to ensure client satisfaction
• Subject matter expertise in Electronic Discovery solutions
• Solutions development background to address the creation and assure the quality of the delivery of solutions to business problems for the client; the ability to contrast and compare technology -based solutions available in the marketplace.

Personal Attributes

• Professional presence and excellent business acumen
• The highest degree of integrity and ethical behavior
• An ability to be practical and focused while thinking creatively
• An understanding of how to lead, manage and grow a services practice efficiently and profitability
• A proven "make it happen" mindset
• Passion for the business; personal dedication
• Superior conceptual and analytical skills
• Exceptional oral and written communication skills, including the ability to communicate complicated subject matter clearly; persuasive presentation skills; a talent for listening actively and well
• Extrovert; outstanding interpersonal skills; a demonstrated ability to work collaboratively
• A commitment to efficiency, effectiveness and quality
• A sense of humor and the flexibility to navigate successfully in a high matrixed, rapidly changing organization.

We offer

• Home based position with around 50% of travel included
• Full time permanent role
• IT equipment at home
• An unrivaled opportunity to support and being part of XLS sales development international team

Customer Product Support Team

Concentrx is still hiring Customer Product Support team members!  In this position, you’ll be fielding questions from customers of a large leading edge, nationally recognized technology company.  You will be empowered to solve simple to complex issues for these customers.  As a Customer Product Support team member, you get to hear the satisfaction from your customer after you’ve been able to help them.

And here’s the important stuff…  Concentrix provides our team members with:

•         Competitive salary: Starting at $9.25/hr.
•         Monthly Performance Incentives
•         Advancement and Career Opportunities
•         Medical Benefits (Full-Time ONLY)
•         Paid Training

Learn more, an apply here: https://careers.concentrix.com/jobs/view/work-at-home-anywhere-us-customer-product-support-representative-8931/
 

Calling All Designers!!!

Got a fun email with a new opportunity that I thought may be perfect for some of my designer friends on here! Taken from Dating Divas website: "We are currently looking for a few incredibly talented and FUN graphic designers to add to our team! These designers will work side by side with each of our Divas to create beautiful and eye-catching printables that will be shared with our thousands of readers, followers, and subscribers. We only offer printables that are the best of the best, and we’re looking for designers who are nothing short of AMAZING!" 

 Not a traditional job w/traditional pay, but for my designer friends who are trying to increase exposure and drive traffic to their sites, this could be right up your alley!

What We Would Offer You: 

Free advertising for a year, including:

• A promotional post on our website completely about YOUR business
• Credit & a link back to your website in every post where we use one of your designs
• Offers to do future giveaways with your website throughout the year
• Promotional features in our newsletters throughout the year
• Advertising on our sidebar ALL year
• And more!! {More specific details will follow in an email when you apply!}

If this sounds perfect for you, follow this link to learn more! http://www.thedatingdivas.com/tara/hiring-graphic-designers/?inf_contact_key=e35c2b0573b648cc3aa83daf105448f872697025c76a6e31d6d90b5ea9dcf908

Work at Home Reservation Agent-Wisconsin

ACTIVE Network Open Positions

Work at Home Reservation Agent-Wisconsin

Responsibilities:

• Accessing company programs using company provided equipment which includes a hard drive Thin Client unit and headset in order to meet customer requests. 
• Assist our customers over the phone with their reservation requests, answer questions, and trouble shoot.
• Communicate effectively using scripted material, policy, guidelines and procedures.
• Query information within the company data bases in order to support customers using our products and services.
• Maintain productivity goals and quality assurance standards.
• Adhere to our formal attendance expectations and overall company policies and procedures.
• Attend all mandated virtual training sessions, including ongoing training and development plans.
• Other projects and duties as assigned.

 Perks:

• Great work environment and awesome co-workers.  Work and train from the comfort of your own home and save on transportation costs.
• Our ACTIVE Advantage program will help you save on activities, gear and travel.
• Hourly pay of $8.25 plus the ability to earn a productivity based bonus. 

About ACTIVE Network:

At ACTIVE Network, we are building solutions for all types of activity organizations helping them automate, simplify and grow their businesses. Our cloud technology powers business events and conferences, community programs, parks departments, local attractions, faith-based organizations, sports events, and outdoor activities. We deliver technology that changes the way the world gets active.

But ACTIVE is more than a technology company. It’s a company of passionate people that live to be ACTIVE. We are inspired by our customers. We are fueled by challenge. As a member of the ACTIVE team, you must embrace our exciting work-hard, play-hard environment and bring your passion, dedication and creativity each and every day. ACTIVE’s team members are focused on results and committed to excellence. Together, we are making the world a more ACTIVE place.

Scope:

This is a legitimate part time, seasonal home based position. You will be assisting customers over the phone with reservations and customer support. Our seasonal needs are expected to run into September with a chance for future (12 month per year) part-time status.  You will be part of our growing Work-At-Home Department and receive continual support from our supervisory staff, Information Technology (IT), Training, and Human Resources groups.

Be part of the latest trend in call center work by accepting incoming calls and entering reservation requests. There are no out-bound calling or sales/commission requirements.

http://www.activenetwork.com/careers/open-positions

ACTIVE Network is an equal opportunity/affirmative action employer. 

29 ways to make extra money on the side

I understand that not everyone is looking to have a serious income from their work at home endeavors. Some stay at home parents are just looking for spare cash to subsidize the extras, fun w/the kids or even date nights! The Penny Hoarder blog had a list of 29 ways to make extra money on the side and you can check them out here: http://www.thepennyhoarder.com/29-ways-to-make-money/