Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide.
Lead System Development Analyst *Virtual Role - Can work anywhere in the US* in United States
This position is the lead for a team of technical software analysts. This team is responsible for taking product feature requests for a web-based document workflow product and converting those feature requests to fully fleshed-out technical requirements. These requirements will then be used by software development teams to implement the requested features
Tier 1 Tech Support Agent - Work From Home in
Arizona United States
Missouri United States
Michigan United States
Georgia United States
Xerox is looking for candidates who are problem-solvers and amazing with customers! This is a Work from Home position.
Do you have the ability to figure out how technology works and can you multitask across systems and applications? Do you have a passion to analyze and resolve a variety of technical issues, are you interested in supporting the world’s largest manufacturer of smart phones, tablet, MP3 players and other devices? Do you want to work in a fun, creative and casual environment where you can be yourself with a professional edge? If you said yes and want to be the friendly voice to our customers this is the job for you!
Work at Home Customer Service Representative in Nashville Tennessee United States
We are looking for the “Best of the Best"
WORK AT HOME Customer Service Representative
Walk in Interviews
Monday through Friday
9:00am - 3:00pm
Address: 801 Royal Parkway
Nashville, TN 37214
ASK FOR Marc
Recruiting email:marc.cherry@xerox.com
Inbound Call Center Agents
We are seeking a team of “Do it yourself” customer care agents who are able to work from home. We will train you
in our call center on everything you need to know. Our goal is to deliver an outstanding customer experience to a wide
variety of customers. The work is fun, cutting edge, and constantly changing. If you have a need for success and have a
passion for customer care, don’t hesitate to come in right away!
Successful candidates will be able to demonstrate:
Inbound Call Center Agents -
• Must be 18 years of age or older
• Ability to train and work onsite until productivity allows success at home
• Ability to provide your own cable internet connection
• Possess a minimum of 3 months customer service experience in a call center environment
• Solid work history – 1 plus years of stable work with one company
• Score acceptably on job related testing assessments provided (i.e., data entry, spelling, reading, reading comprehension,
sales aptitude testing and cognitive ability testing, typing 25 WPM)
• Knowledge of computer keyboard and mouse, intermediary internet knowledge required
• Ability to work within specified shift time
• Ability to clearly communicate using good clear, distinct voice
All other duties as assigned
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed,
religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability,
use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any
other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for
employment with Xerox may request such accommodation(s) by sending an e-mail toaccommodations@xerox.com. Virtual Call Center Supervisors - Virtual (At-Home) Experience Preferred in United States
Directs and/or manages all activities associated with Call Center operations, including developing and implementing policies and procedures on systems.
Establishes and implements performance and service standards.
Develops and implements process and/or operational improvements to enhance efficiency and effectiveness of operations.
Ensures productivity meets or exceeds service and quality standards.
Develops departmental budget and controls costs.All other duties as assigned.
Two years of Virtual Call Center Team Lead OR Supervisor experience STRONGLY PREFERRED
Senior Sales Executive with English, Litigation Services-home based UK (Remote) in United Kingdom
Sales Senior Executive-Xerox Legal Services Home based UK
Requirements
- An undergraduate degree is required, and advanced degree is desirable.
- 5-10 years of demonstrated experience growing and leading a sales organization with sales targets of $2m - $3m/annum or more and track record of significantly growing revenue pipeline inthe litigation or eDiscovery space.
- A track record of achieving aggressive business and sales goals; growing and managing a thriving LS portfolio
- Proven Leadership in account strategy, account planning, relationship strategy
- Strong organizational skills; the ability to create an effective yet practical plan and then implement it; the passion to direct, organize, prioritize, and motivate a team around strategy and vision
- An excellent reputation for partnering with other service providers and practices, including various internal areas.
- An established presence as a strong thought and people leader in the LS marketplace.
- A vision and a passion for using technology-based solutions to enhance operations for clients in a variety of commercial industry verticals.
- An ability to comprehend and address the client's issues from both a business and a technical perspective, and communicating to the client how LS can help address these issues
- Strong customer references; a successful record of managing and enhancing client relationships to ensure client satisfaction
- Subject matter expertise in Electronic Discovery solutions
- Solutions development background to address the creation and assure the quality of the delivery of solutions to business problems for the client; the ability to contrast and compare technology -based solutions available in the marketplace.
- Professional presence and excellent business acumen
- The highest degree of integrity and ethical behavior
- An ability to be practical and focused while thinking creatively
- An understanding of how to lead, manage and grow a services practice efficiently and profitability
- A proven "make it happen" mindset
- Passion for the business; personal dedication
- Superior conceptual and analytical skills
- Exceptional oral and written communication skills, including the ability to communicate complicated subject matter clearly; persuasive presentation skills; a talent for listening actively and well
- Extrovert; outstanding interpersonal skills; a demonstrated ability to work collaboratively
- A commitment to efficiency, effectiveness and quality
- A sense of humor and the flexibility to navigate successfully in a high matrixed, rapidly changing organization.
- Home based position with around 50% of travel included
- Full time permanent role
- IT equipment at home
- An unrivaled opportunity to support and being part of XLS sales development international team
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