Bilingual Team Manager

Sutherland Global Services is searching for a Bilingual Team Manager to lead, develop, and motivate a high-performance team of support professionals.  Looking for somebody who can understand the needs of individuals and work to instill knowledge and confidence.  

• Influence the lives of others: Develop, train, and manage team members
• Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations
• Keep morale high: Ensure motivational programs are in place and encourage frequent recognitions
• Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations
• Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction

*must be able to speak Spanish fluently. Visit the Sutherland Global website for exact job details. https://workathome-sutherland.icims.com/jobs/27000/bilingual-%28spanish-english%29-team-manager/job