~~**WORK FROM HOME AT THE VIRTUAL CONTACT CENTER****Currently hiring for part time shifts including weekends. **Job DescriptionThis is a Work From Home Customer Service Associate position. The ideal Work From Home Customer Service Associate is internet savvy and has technical aptitude when it comes to online tools and research. You will deliver impeccable customer service, solve problems, answer questions, and resolve concerns presented by our customers. Our customers contact us primarily by phone and you will need to be able to deliver an unforgettable positive experience the customer will want to tell their friends about.You will have the opportunity to pick your own hours and choose when you work and when you don't! This is a 1099 position. Pay is based on an hourly basis and is a pay for performance environment, with top performers earning higher income. Most of our reps start out at the $8/hr range, with the ability to increase that through top level performance. While it is a part time position initially, the right individuals are able to work full time ours if they choose.Our Virtual Contact Center is open from 7AM – Midnight Eastern Time. Our reps are allowed to pick their own hours as long as they agree to work a minimum of 20 hours a week, with 5 of those on the weekend. Additional hours are available above the minimum.Computer Skill Qualifications Being able to use a mouse and computer keyboard
Being able to shut down and turn on the computer properly
Understanding how to navigate the computer's files and desktop environment
Knowing how to create, name, save and delete a folder
Functional knowledge of programs including how to launch and close a computer program
Understanding how to use e-mail including sending and opening email
Knowing how to use the Internet including navigating to a site and using search engines like Google
Ability to navigate through multiple screens
Computer Desktop Requirements and EquipmentCPU- 1 GHZ Dual Core Processor or higher
Operating System- Windows 7 (Windows 8 Compatibility Coming Soon)
Memory- 2 GB of RAM or higher
USB headset with microphone
Microsoft Security Essentials
Hard Wired 3.0 Mbps download/1.0 Mpbs upload broadband Internet Service via DSL, Cable or Fiber Optic connection
Hard-wired land line telephone service (digital service is acceptable)
General Requirements-High School Diploma, GED, or equivalent-Customer Service Oriented-Ability to participate and complete mandatory training (this schedule may be different from your production schedule upon hiring)-Ability to complete I-9 work authorization paperwork-Ability to multitask and work with computer systems and communicate with customers at the same timeBreak free from that daily grind of commuting to and from work every day and "drive" into work in the comfort of your own home. We are actively seeking motivated individuals to dill our upcoming training slots.
Being able to shut down and turn on the computer properly
Understanding how to navigate the computer's files and desktop environment
Knowing how to create, name, save and delete a folder
Functional knowledge of programs including how to launch and close a computer program
Understanding how to use e-mail including sending and opening email
Knowing how to use the Internet including navigating to a site and using search engines like Google
Ability to navigate through multiple screens
Computer Desktop Requirements and EquipmentCPU- 1 GHZ Dual Core Processor or higher
Operating System- Windows 7 (Windows 8 Compatibility Coming Soon)
Memory- 2 GB of RAM or higher
USB headset with microphone
Microsoft Security Essentials
Hard Wired 3.0 Mbps download/1.0 Mpbs upload broadband Internet Service via DSL, Cable or Fiber Optic connection
Hard-wired land line telephone service (digital service is acceptable)
General Requirements-High School Diploma, GED, or equivalent-Customer Service Oriented-Ability to participate and complete mandatory training (this schedule may be different from your production schedule upon hiring)-Ability to complete I-9 work authorization paperwork-Ability to multitask and work with computer systems and communicate with customers at the same timeBreak free from that daily grind of commuting to and from work every day and "drive" into work in the comfort of your own home. We are actively seeking motivated individuals to dill our upcoming training slots.
About New Age Technology:
We provide top level customer service to many Fortune 500 companies with our staff of work from home professionals.-
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