Work from home for an answering service-Las Vegas

Position:  Full-Time Work From Home Customer Service Representative (Las Vegas)

Location:  Las Vegas, NV

Job Id:  146

# of Openings:  1

You spend up to 25% of your time every week at work.  For most people it is important that they work for a company where they are valued and their providing a meaningful service.   We are a BPO call center that provides critical customer and emergency services to organizations in the Medical, Tech, Property Management, and over 50 other industries.  We do great things for these companies and their customers.  No experience required. We offer thorough, paid training.  THE IDEAL CUSTOMER SERVICE REPRESENTATIVE is motivated, outgoing, and takes pride in the service they provide. They are resilient, yet empathetic and friendly. Their eagerness to grow and improve demonstrates the desire to be successful. Details:  Starting pay of $12.00 per hour + performance pay of up to 2.50 per hour worked Flexible scheduling Work from home Overtime Primary Responsibilities  Answer inbound calls using PC, keyboard, and headset while following client instructions. Navigate through customized scripting while addressing the needs of the caller, right from the start. Contact clients on behalf of the customer to assist with urgent matters. We are a telemarketing free environment. You will not be asked to cold-call or make sales calls. In this role you will help 100 or more caller per day. About 80% of our calls are routine customer service.  The other 20% of calls are regarding very stressful medical and business situations.  You may be speaking to a dying caller, a family member of someone dying, or a victim of abuse.  You will be helping the callers and you must take comfort in this and be able to move onto the next call.  This role is challenging and rewarding.