Virtual Jobs 4 Moms

Virtual Jobs 4 Moms
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Wednesday, August 9, 2017

Reservations Agent - Call center and Work from home program

Work for an airline...from home after 6 month onsite training! Hiring in Washington.
Reservations Agent - Call center and Work from home program in Kent, Washington
Regular/Temporary: Regular
Job ID: 29258
Full/Part Time: Full-Time
Location: Kent, WA
Job Title: Reservations Agent - Call center and Work from home program
PAY
Per union agreement, this position pays $12.14/hr.
KEY RESPONSIBILITIES

Responsible for assisting customers with travel requests by answering incoming calls and matching the features and benefits of Alaska Airlines to the needs of the passengers
Answer customer's inquiries regarding all aspects of their travel on Alaska Airlines or one of our travel partners
Ability to handle customer questions, complaints, and inquiries with the highest degree of courtesy and professionalism to resolve customer issues with first call resolution
Assist customers with technical website and mobile navigation needs
Make new reservations and change existing reservations on scheduled domestic and international flights
Perform both computer and inbound/outbound telephone related tasks
Other duties as assigned
Embody the Alaska Spirit and conducts oneself with Professionalism, Integrity, Resourcefulness, and Caring
HOURS
The call center is open 24/7/365
Candidates must be flexible and willing to work early mornings, afternoons, evenings, weekends, and holidays.

TRAINING
We will have training classes starting monthly throughout the summer
This will take place at one of our training facilities near Seatac Airport.
Training is structured and fast pace. We encourage new hires to study daily in order to pass weekly exams.

WORK FROM HOME PROGRAM
Agents will be required to work from home after 1040 hours (6 months).
Requirements for work from home: agents must live within 100 miles of the call center located in Kent, WA and within the state of Washington; must establish and maintain designated work area; must maintain at your own expense a dedicated telephone line and high-speed, hard wired internet connection
Read more and apply here.

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